We understand that customers may occasionally need to make changes to their order after placing it. Therefore, we offer a 3-hour cancellation and modification window after an order has been placed.

Within these 3 hours, customers may request:

• Order cancellations
• Size changes
• Shipping address corrections
• Other minor order adjustments

After the 3-hour window has passed, orders are automatically processed and prepared for shipment by our fulfillment center. Once processing has begun, we are unfortunately unable to guarantee cancellations or modifications to the order.

We kindly ask all customers to carefully review their order details, sizing, and shipping information before completing their purchase to avoid any issues.

If you need assistance, please contact our support team as soon as possible after placing your order. Contact: team@thejellybra.com